Review Leaderboard: getting started

Install Review Leaderboard from the app marketplace, on one business account or on all of them at once. It appears in each business account's menu with six starter badges. Nothing else to set up.

We look up your business on Google automatically. If the leaderboard asks "Which Google listing is yours?", pick your listing from the list, or paste your Google review link. Until then, badges open your business on Google Maps. You can switch to Facebook, or let customers choose, under Settings.

Click a badge name and type the person's name. Need more? Press Add badge (up to 100 per account).

• Print: press Print badge sheet for name badges, truck magnets or counter cards. Each badge also has a PNG download.
• Phone: press Send to phone on a badge so that person gets their own review card: their QR code, a "Text it to a customer" button, "Save QR to photos", and their own scans and rank. It can be saved to the home screen.
• NFC: write the same link to an NFC tag (NTAG213 or larger) so customers can tap instead of scan.

At the end of each job, show the code. The customer's phone camera opens your review page and the scan is counted for that team member. Don't set targets or prizes, and don't ask only the happy customers: Google doesn't allow it.

Under Settings, press Send board to my phone to get a private link to the board. With it you can rename and reset badges and send cards from the field. Making a new link turns off the old one. Keep it private: anyone with it can rename and reset badges.

What counts as a scan? A customer opening a team member's link. We count one scan per phone per badge per day, ignore link previews and bots, and cap scans from a single network.

Does a scan mean a review? No. Google doesn't tell anyone who wrote a review. The leaderboard shows who is asking; the Google reviews panel shows your total review count over time, checked once a day from your public listing.

Can team members see each other's numbers? No. A review card shows only that person's own scans and rank.

What happens if I uninstall? Counting stops right away and the badges still open your review page. Your badges and history are kept for 30 days, so reinstalling restores everything; after that they are deleted and printed badges stop working.

Want the menu item to stand out? Account owners can ask us for a short snippet for the custom JavaScript setting in your CRM that makes the Review Leaderboard menu item gold. It only changes how that menu item looks.

Need help? Email matt@nextgenesissites.com. We answer within one business day.