An AI receptionist and missed-call text back for contractors and small businesses.
You cannot stop every job to answer the phone. An AI receptionist can handle the call, or a missed-call text can invite the caller to reply. Both give a new inquiry a next step while you are busy. Available with AI Growth and above.
Loading the phones
Place a call to the sample business. Nobody is going to answer.
- AI phone receptionist configured around your business
- Missed-call text back and AI website or SMS conversations
- Booking through configured calendars and availability
- AI Growth and above; additional usage billed separately
What happens when I miss a customer call?
The caller may try another business before you get a chance to call back.
A configured text-back response acknowledges the inquiry and invites a reply. It cannot guarantee delivery or a booking, but it gives the customer a way to keep talking instead of only reaching voicemail.
Is text back the same as an AI receptionist?
No. Text back follows a missed call. A voice AI receptionist can answer the call and speak with the customer.
Voice AI can collect information and use configured booking actions. AI website and SMS chat handle written conversations. We choose the coverage, business information, and handoff rules with you before it goes live.
Can the AI book an estimate while I am working?
Yes, when a supported booking calendar and its availability rules are configured.
Our AI receptionist can offer available slots and confirm an appointment during the call. We test the right appointment type and fallback. Unusual requests and on-site pricing still need a person; the AI should not invent an estimate.
Could one recovered job cover the cost?
It could, but compare the job's profit with the full service cost, not just its invoice value.
Track answered calls, replies, booked estimates, and completed work. Then compare the profit from recovered jobs with your plan and usage costs. That tells you whether the system is earning its place, without treating every unanswered call as a guaranteed sale.
Which plan includes it, and what about usage?
AI Growth, Growth Engine, and Growth Engine Pro include these AI communication features. Business Foundation does not.
See Pricing for the included allowance and setup terms. Extra phone, AI, and messaging use is billed separately. Consent, opt-outs, carrier approval, and your responsibilities still apply; A2P registration is not permission to market to anyone.
Common questions
More questions owners ask
How much does an AI receptionist cost?
There are two parts: a monthly service and usage. With us, the AI receptionist, missed-call text back and AI chat are included in AI Growth and higher plans, or you can add them to Business Foundation as the Phone + AI receptionist add-on. Calls, texts and AI conversations are billed on what you use, and we walk you through the rates before anything is switched on.
View plans & pricingIs an AI receptionist a good idea for a small business?
It is when calls come in while you are on a job, after hours, or faster than one person can answer. It answers the common questions, takes the caller's details and can book a time on your calendar. It fits less well when most callers need a price on the spot or a judgment call, so we set handoff rules for anything it shouldn't handle.
Can I set up an automatic text reply for missed calls?
Yes. When a call to your business line goes unanswered, the caller gets a text right away in your wording, and their reply lands in your CRM with a notification to you. Business texting has to be registered with the phone carriers first (A2P registration), and we handle that during setup. It comes with AI Growth and higher plans or the Phone + AI receptionist add-on.
Do you set up missed-call text back for businesses in Colorado Springs?
Yes. Next Genesis Sites is based in Colorado Springs, and Matt sets up missed-call text back and the AI receptionist for local service businesses himself. We write the text and the receptionist's answers around your services and the parts of town you cover, test calls with you before it goes live, and can meet in person if you prefer. Owners elsewhere get the same setup by phone and video.
Colorado Springs CRM and automationKeep the conversation moving with AI Growth.
AI receptionist and missed-call text back are included in AI Growth, Growth Engine and Growth Engine Pro. Compare plans, included usage and setup details on our Pricing page.
The other pieces
