CRM and business automation for Colorado Springs service businesses.
We set up one CRM for your business and build the follow-up into it. New leads reach your phone right away and finished jobs get a review request, and AI Growth and higher plans add booking, reminders and automatic replies. Matt sets it up from our office on Grandview St and shows you the few screens you will actually use.
Looking for CRM or business automation help in Colorado Springs? We connect your website forms and chat to one CRM, build a pipeline that matches how you sell, and automate the follow-up that slips when you are busy. Every plan includes lead notifications and review requests. AI Growth and higher plans add your business phone and texts, appointment scheduling, missed-call text back, an AI receptionist and automated lead follow-up. It comes with your website on a monthly or annual plan, and you work with Matt, the owner, the whole way.
Why owners here hand us the follow-up
Set up for you, not handed to you
Most CRM software starts as an empty account and a stack of tutorials. We build your pipeline stages, forms, templates and automations around how your business books work, then walk you through the screens you need.
Connected to your website and Google
Requests from your website forms and chat land in the same pipeline, and AI Growth and higher plans bring your business phone and texts into it too. You stop copying names between apps or wondering which inbox a request went to.
Automations that match real jobs
A quote request, a recurring cleaning visit and a one-time repair need different follow-up. We agree on the steps in plain language first, then build them, so each automation has one clear job.
A local person who built it
When a workflow needs to change, you call the person who set it up, and Matt makes the change.
What we set up and automate
- Website forms and chat land in one pipeline with a next step
- Lead notifications on your phone the moment a request comes in
- Monthly performance report showing what came in
- Review requests after a finished job, plus automated review replies
- Missed-call text back and an AI receptionist on AI Growth and higher plans
- Appointment scheduling, AI chat and automated lead follow-up on AI Growth and higher plans
Set up by a Colorado Springs owner
Matt has owned and grown businesses in Colorado Springs since 2013, mostly in the automotive industry, so the CRM is set up from an owner's point of view: fewer screens, fewer manual steps and a clear next step for every customer.
Next Genesis Sites opened here in 2019. We set up CRMs and automation for service businesses in Colorado Springs and work with owners across the United States by phone and video.
See how the CRM worksQuestions owners ask about CRM and automation
What is the best CRM for a small business in Colorado Springs?
The one your team will actually open. For most service businesses that means one place for leads, calls, texts, estimates, appointments and reviews, set up with your stages and your wording. We set up and manage the CRM for you, so you are not left choosing software and then configuring it on your own.
What can business automation do for a service company?
It handles the steps that get skipped when everyone is busy: replying to a new lead, reminding a customer about an appointment, following up on an open estimate and asking for a review after the job. You decide what gets sent and when, and the automation makes sure it happens. Which of these run for you depends on your plan.
Can you automate email marketing for my business?
Yes. Email and text campaigns go out from the same CRM that holds your customer list, so seasonal offers, referral asks and reactivation messages reach the right people and replies land back in your pipeline. We keep opt-outs respected, and the pricing page shows what each plan includes.
Do I have to switch from the CRM I use now?
Not always. We look at what you use today on the call. Calendar connections and supported apps can reduce duplicate entry, and custom connections may need extra work. Your customer records stay yours either way.
How much does CRM and automation setup cost?
The CRM, pipeline, lead notifications and review requests come with every plan, together with your website, hosting and Google Business Profile optimization. AI Growth and higher plans add missed-call text back, AI chat, an AI receptionist and automated lead follow-up. Every price and setup fee is on the pricing page.
Is this only for contractors?
No. Contractors are most of what we do, but the same setup runs for med spas, studios, insurance offices and any business that depends on calling people back quickly.
Ready to stop chasing follow-up?
Book a call and we'll look at how leads reach you today, where they slip and which automation to build first.